Sneaker Cleaning Service
The Lot
- Upper (Deep Clean)
- Midsole
- Outsole
- Insole
- Laces
- Sneaker Protector Spray
How it Works
Carefully pack your sneakers in a secure box.
Drop off your package at your local post office.
Our expert team gets to work.
We'll ship them back to you in 5-7 business days.
Key Information
- The address to send your sneaker to will be outlined in your order confirmation email.
- Our turnaround time is 5-7 business days upon receiving your sneakers.
- While we handle your sneakers with the utmost care, Hypemarket is not liable for any parcel losses or damages incurred during transit to and from our facility for this service.
FAQ
Uncovering the details you need for a smooth cleaning experience.
Where do I send the sneaker to?
We will send you an email with the location to deliver to shortly after your purchase.
What is the turnaround time for cleaning?
The standard turnaround time is 5-7 days from the day we receive your sneakers.
This timeframe allows us to give each pair the attention it deserves.
What types of sneakers do you clean?
We clean a wide range of sneakers, including limited edition, grade-school sizes, and standard releases. If you're unsure whether your sneakers are suitable for our service, feel free to contact us with details.
Please note that we will accept any sneaker for cleaning, even if it was not purchased from us!
How do you clean the sneakers?
Our expert team employs a combination of hand cleaning and specialised equipment to ensure a thorough clean.
We use premium, sneaker-safe cleaning products to protect the integrity of your footwear.
Can you remove all types of stains and marks?
While we strive to remove as many stains and marks as possible, the outcome depends on the type of stain and the material of the sneaker. Deep-set stains or certain materials may not respond completely to cleaning.
Is there a risk of damage to my sneakers?
Our team handles every pair of sneakers with utmost care. However, please be aware that cleaning can sometimes highlight existing wear and tear that was not visible before.
I have more questions, where can I contact you?
Head over to the live chat in the bottom right corner to speak to one of our agents!
Alternatively, you can contact us via the contact methods below.
Email: support@hypemarketau.com
Instagram: @hypemarketau
Submit a ticket: here
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