Refund Policy

RETURNS/REFUNDS

We enforce a strict no return policy for change of mind. 

Size exchanges are available within 30 days of purchase, however, the original item must be kept in the same brand new condition it came in, otherwise we cannot allow an exchange. In the event that the particular item variant is out of stock in your size, you will be provided with store credit equivalent to the item's purchase price. Store credit vouchers of this nature will not expire. Under circumstances which a refund is granted, a $30.00 AUD processing fee will be deducted from the total refunded amount.

All our goods are 100% authentic. If any item which has passed our extreme authentication checks is deemed inauthentic, or is noticeably flawed in a way that is unwearable, we will provide you with a full refund.

 

Christmas Period Exception

To ensure customers have sufficient time to purchase gifts before Christmas day, all orders placed after 15/11/2022 are eligible for an exchange up until, and including, 15/01/2023.   

 

Other

For any sizing concerns, please submit a form request through our Contact Us page here.

For further information on this policy please refer to: https://www.consumer.vic.gov.au/products-and-services/business-practices/store-policies/change-of-mind